Our vision here at Options is:

A better world where people with disabilities contribute as unique and valued members of dynamic and inclusive communities.


Our mission is:

We support, empower, and enable people with disabilities to live their lives to the full.

Our skilled, talented and dedicated team challenge the social care system. We work collaboratively with families, carers, partners and our communities to offer genuine person-centred support.

Every person we support has the opportunity to have a healthy, active and fulfilled life.


The values we embody every day are:

Creative collaborators

Collaboration enables us to think ambitiously and bring new creative energy to the challenges we face. It enables us to think differently, expansively and with enthusiasm for everything we do. When we collaborate with other people we are empathetic and welcoming. Everyone’s experiences are different, and we embrace these as a strength. By doing this, we can create an innate sense of belonging to our team and our mission. We are always looking to build valuable relationships with partners, the people we support and our wider network. By being visible, present and helpful to these people we can further our valuable work.

Courageous advocates

It takes courage to stand by our convictions and do what we know is right, even when everyone else is doing or saying something different. Courage takes vision. We are far from living in a world where people with disabilities are treated equally and fairly, but this disparity is what drives us to do better. The world is made better by diverse people living fulfilling lives, and it takes courage to see it through. By being resourceful and adaptable and seeing the journey as an adventure, we can bring about change. Each day is a small success in delivering against the bigger picture. Our courage fuels us to celebrate wins big and small for both our team and the people we support. By being vocal about our wins and lifting each other up we can create a better world.

Passionately committed

We are passionate about giving people with disabilities fulfilling lives and challenging a world that isn’t set up for them. To work in an environment where the odds are stacked against the people we support (and to keep going) takes a passion and commitment to the work we do. We want to empower the people we support, our staff and the wider world to imagine a fairer, more inclusive society that welcomes people with disabilities. We are committed to creating a more hopeful future. In doing so, we never exploit our staff’s passion for their work and are committed to giving them balanced lives. It’s important we support people when the going gets tough, but this is always taken in balance with our staff’s wellbeing.

Curious learners

When you’re on a mission to make a more inclusive society, having a natural curiosity helps. We encourage learning in all its forms. Being understanding about the world, the people in it, and what we can do to make it better is vital. We want to understand how it can be reimagined. Through learning we can encourage healthy debate, reflections on our past and new ways of working in the future. This enables us to think human first. At the heart of everything we do are the people we support. By learning from each other we create a more interesting, accessible world for us all to live in.

Volunteer Mission